Returns & Exchanges
We want you to be completely satisfied with your shielding lotion experience; if you are not happy with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive an authorization code.
Prepare Your Package
Securely pack the item in its original packaging, ensuring the product is at least half-full to qualify for our satisfaction guarantee.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing